Shipping policy

Global Shipping Coverage

We proudly offer free worldwide shipping to over 120 countries, with the exception of certain products that are exempt from this offer. Additionally, if your order amount reaches a specified threshold, you can contact our customer service to avail of free shipping. Please note that P.O. boxes are not accepted; a valid street address is required for delivery.

* Order Processing & Dispatch

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order is dispatched, you will receive an email containing tracking details.

* Estimated Delivery Times

Region

Delivery Time

Asia-Pacific

7–10 business days

North America

10–15 business days

Europe

10–15 business days

Latin America & Caribbean

14–21 business days

Africa & Middle East

14–21 business days

Note: Delivery times provided are estimates solely for reference. Your order's arrival time may be impacted by factors such as customs clearance, holidays, or unforeseen delays. Additionally, certain customized products, owing to their personalized design and exclusive production processes, necessitate extra customization time, which will extend the shipping cycle. Should you have any inquiries regarding the shipping schedule for specific products, please don't hesitate to contact us via email at chic@bvoguelane.com.

Important Shipping Notes

· All deliveries are made on weekdays only.

· Incorrect addresses may result in redelivery costs, which will be borne by the customer.

· Duties and import taxes are not included in the order price; recipients are responsible for paying these fees in accordance with local laws.

· Items may be handed over to your local postal carrier for final delivery.