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Privacy policy
Introduction
This Privacy Policy applies to all digital platforms of GracefulChic Bags LLC, including our official website bvoguelane.com and mobile applications. We are firmly committed to upholding the highest standards of privacy protection for all visitors to these platforms. We fully recognize and respect the intrinsic value of your personal information and the critical importance of safeguarding it against unauthorized access, use, or disclosure. This comprehensive Privacy Policy has been meticulously crafted to clearly outline our practices regarding the collection, storage, utilization, and sharing of the personal data you entrust to us. Please note that this policy may be updated from time to time to reflect changes in our business practices or compliance with legal requirements. We encourage you to review this policy periodically.
Our websites have successfully undergone rigorous evaluation and have been duly certified by Cybertrust, a globally recognized authority in cybersecurity certification. This certification serves as a tangible demonstration of our unwavering dedication to maintaining a secure online environment and protecting your privacy to the fullest extent possible.
For Minors
If you are under 16 years old, it is of utmost importance that you inform a parent or guardian about the contents of this Privacy Policy and obtain their explicit consent before engaging in any activities such as registering, subscribing, or placing an order with us. This step is essential to ensure that your personal information is handled in accordance with legal requirements and with the utmost care and consideration for your well - being.
Personal Data Collection
We collect personal information from you in various scenarios, such as when you register or subscribe to our services, place an order, buy a gift voucher, use our online services, interact with us through social media or other channels, request information or assistance, provide testimonials or feedback, comment on blogs or articles, attend our organized or sponsored events, participate in competitions, sign up for special offers or updates, take part in research panels, or complete surveys. By using our services, you consent to our use of your personal data as described in this policy.
The information we collect and store may include:
· Your name, email address, phone and mobile numbers
· Home, shipping, and billing addresses
· Payment card details
· IP address, search criteria, shopping history, and preferences
· Sizing information, responses to research and surveys
· Browser type, access times and durations, referring URL
· Cell IDs (unique identifiers of telecommunications towers used when accessing our location-based services), GPS data
· Photographs and other content you share with us
· Date of birth, password details, answers to security questions
· Any additional information you provide
We may also record or monitor calls for security, training purposes, and to improve our services.
Marketing Preferences
Based on your preferences, you can choose to receive news and fashion updates via phone, live chat, email, SMS, and/or direct mail. These updates may cover new product alerts, feature enhancements, special offers, upgrade opportunities, contests, events, and marketing promotions. You can opt - out of receiving these updates at any time.
When you participate in a promotion or attend an event we host or sponsor, we or our third - party partners may ask if you wish to receive marketing materials. Our third - party partners are required to comply with applicable privacy laws and our privacy policy when using your personal information for marketing purposes. They can only use your information in accordance with the consent you have provided and for the specific marketing purposes you have agreed to. Other companies within our group may also share your personal information with us for marketing purposes.
You have the right to request that we stop using your personal information for marketing. If you change your mind, we will always provide an easy way to unsubscribe from any service or update you have subscribed to. Direct marketing messages will include instructions on how to unsubscribe. Alternatively, you can update your marketing preferences by logging into your account on our website. To opt out of direct mail, please contact our Customer Care team.
Safeguarding Your Information
We take reasonable measures to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you provide. We have implemented technology and security policies designed to protect your personal information. We also comply with the security procedures required by applicable privacy laws, covering the storage, use, and disclosure of your information, as well as measures to prevent unauthorized access or use. When placing an order or accessing your account information, we use Secure Socket Layer (SSL) encryption to protect your data during transmission.
Contact Us
If you have any questions or concerns, please don't hesitate to reach out to us through the following channels:
GracefulChic Bags LLC
· Email: chic@bvoguelane.com